Louisiana Gov > Department of Children and Family Services
Tracking of Time Services

Provider Help Line

Helpful Links

TOTS Provider Information (Town Hall) Presentation
TOTS Terminal Installation Guidelines
Provider Equipment Agreement Packet
TOTS Frequently Asked Questions
Provider Portal User Manual
Provider POS and Biometric Device Manual
Provider POS Quick Reference Guide
Provider IVR Quick Reference Guide
Tips for parents using POS/Bio equipment
Tips for parents using the IVR
TOTS Child Welfare Parents User Manual
TOTS Tips 1
TOTS Tips 2

Welcome to the Louisiana Provider Portal
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The Louisiana Department of Children and Family Services Provider Web Portal gives child care provider with internet access the ability to view their authorizations and the attendance reports for their authorized children online. Providers are given User IDs and temporary passwords, which must be changed at the first login. Logging in gives providers access to their authorization and attendance information. The information for each provider is secure, viewable only by entering User ID and password.

News Bulletins


Child-Support Customer Service Center : (800)256-4650 toll-free or (225)922-8100 Affiliated Computer Services, Inc. A Xerox Company